StopSign® Support & Internet Security team
We are commited to doing whatever it takes to improve our customers' experience. We show this commitment by providing unlimited technical support. We offer many ways to contact an expert.
Online Support Tickets
If you have technical questions about StopSign Internet Security products, you may visit the StopSign Support Center where you can create an online support ticket.
Live Support
Want answers fast? StopSign® members receive unlimited access to our Live Support service. This service functions like an instant messaging program. When you click on the Live Support button, a message window automatically opens and you will be greeted promptly by a StopSign® representative. This service is available Monday through Saturday 9:00AM to 6:00PM, and we are closed on Sunday. All times are Pacific.
Email Support
StopSign® members have unlimited email support for technical issues. Send an email to support@stopsign.com and our technicians will respond with the assistance you need.
Telephone Support
Most of our memberships include technical support that allow you to call our technicians and receive one-on-one assistance. Our support center is open from Monday through Saturday 9:00AM to 6:00PM, and we are closed on Sunday. All times are Pacific. We can be reached at 1-800-803-4588 Option 4.
Billing Questions
For billing questions, refunds or account adjustments, please click the Live Support button on the right side of the screen or call 1-800-310-3565.
